NoQ — AI customer support assistant
NoQ turns your organization's knowledge into an always-on, trustworthy AI assistant — instant answers for repeat questions, seamless handoff to a human for anything complex or sensitive.
About
Today, organizations face a growing volume of customer requests, rising support costs, knowledge scattered across files and people, and pressure to respond faster. In that environment, an answer is only valuable when it is accurate, trustworthy, and grounded in the organization's real knowledge.
NoQ is an intelligent customer support and knowledge-engagement platform that turns each organization's own knowledge into an always-on, trustworthy AI assistant.
We don't just ship a chat widget. We deliver a way to manage knowledge, automate interactions, raise productivity, cut operating costs, and elevate the customer experience.
At NoQ, we believe an organization's knowledge and experience are its most valuable asset — and our mission is turning that knowledge into a service that's intelligent, scalable, and available around the clock.
The problem
Organizations typically run into these challenges — NoQ is built to solve exactly these.
Why NoQ
Every NoQ answer is grounded in your organization's real documents. If a proper structure doesn't exist yet, the NoQ team collects, organizes, and builds the knowledge base for you.
NoQ doesn't just answer — it understands intent, manages the conversation, and builds an experience that feels close to talking with a real specialist.
If the knowledge base doesn't have the answer, or a request needs expert judgment, NoQ hands the conversation to an agent — complete with full history — so the customer never repeats themselves.
Every request is analyzed by topic, priority, and need, then sent down the right path — knowledge base, live database, or a human specialist.
Deploy on the cloud or on your own dedicated infrastructure. Either way, full ownership of your information, knowledge base, and customer data stays with you.
Measurable results
Working together
Our goal isn't just deploying a system — it's building the intelligent infrastructure behind your knowledge, customer experience, and team productivity.
Analyzing your processes, understanding challenges, and setting project goals.
Collecting, structuring, and preparing your organization's information.
Tuning tone, behavior, and response flows to match your brand.
Going live on the cloud or on your own dedicated infrastructure.
Onboarding your team, ongoing support, and development as you grow.
Case study
In the Hooshak project, NoQ designed and built a dedicated knowledge base, making the response process intelligent and unified. Using human handoff, specialist requests were transferred to agents without losing any conversation history — creating a smooth, uninterrupted experience for users.
Pricing
Start free, no credit card required. You only pay once NoQ is actually answering your customers.
26% off with annual billingTo try the platform and for small businesses
For a small, steadily growing business
For a business that has scaled and needs real support
Every organization has its own needs and processes. After a needs-assessment session, we'll propose a plan based on your knowledge base, level of customization, deployment type, and support services.